Privacy Policy
Privacy Policy
Last Updated: March 20, 2025
Thank you for visiting Voolga Canada ("we", "our", "us"). Your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our skincare products, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
1. Information We Collect
We may collect the following personal information from you:
- Contact Information: name, email address, phone number, shipping and billing address
- Account Information: username and password (if you create an account)
- Payment Information: credit/debit card information via a secure payment processor
- Order History and Preferences
- Device and Browsing Information: IP address, browser type, pages visited, etc. via cookies and tracking tools
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your order, products, or promotions
- Improve our website and services
- Prevent fraud and ensure the security of our website
- Comply with legal obligations
3. Consent
By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations.
4. Sharing of Information
We do not sell or rent your personal information. We may share your data with:
- Third-party service providers: for payment processing, shipping, email marketing, and analytics
- Legal authorities: if required by law or to protect our legal rights
- Business partners: only with your consent
All third parties are required to maintain confidentiality and only use your data for the specified purpose.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Understand how visitors use our website
- Provide a more personalized experience
- Improve our marketing efforts
You can manage cookie preferences through your browser settings.
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate or outdated information
- Withdraw consent to data collection
- Request deletion of your personal data (subject to legal requirements)
To exercise these rights, please contact us at [Insert Your Contact Email].
7. Data Security
We take reasonable steps to protect your information using physical, electronic, and administrative safeguards. However, no method of transmission over the Internet is 100% secure.
8. Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.